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Asheville, NC Resources + Hurricane Helene Emergency Information

  • Samantha Husted
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In the aftermath of Hurricane Helene, a historic storm that left a devastating mark on North Carolina, Asheville and the greater Western North Carolina region are facing a significant crisis. Many residents are still displaced without fresh water, food, cell phone and internet service. 

Yesterday, Governor Roy Cooper issued a Federal Major Disaster Declaration for 25 North Carolina counties.

Resources 

In the days following the storm, North Carolina citizens, through the power of social media, have created a live, open-source Google Doc that is continuously updated with the latest information and resources.

The comprehensive document is constantly updated by individuals in and around Asheville with boots on the ground, providing real-time updates on where to find essentials like gas, food, open shelters, pet supplies, batteries and more.

Below is a selection of helpful information sourced from the doc. Again, click here for the full list. And remember, only add to the document if you have pertinent information.

Shelters

To find a full county-by-county list click here

To find a shelter: redcross.org/shelter and redcross.org/refugios

  • NC Open Shelters: readync.org/stay-informed/open-shelters
  • AB Tech, FEMA 16 Fernihurst Dr, Asheville, NC 28801 (no pets allowed)
  • FULL – AG Center (pets allowed) The shelter has no running water or power but does have a porta-trailer with bathrooms. They have roughly 300 cots available. 765 Boylston Hwy Fletcher, NC 28732
  • Emergency medical center only:  for those with medical equipment requiring power – 10 Genevieve Circle
  • Code Purple shelter for single men: Veterans Restoration Quarters, 1329 C Tunnel Road, Asheville 28805 – 828-259-5333
  • Code Purple shelter for single women and women with children: Transformation Village, 30 Olin Haven Way, Asheville 28806 – 828-259-5365

Search and Rescue

2-1-1 AND/OR text 40403 “PERSON” (you will potentially be put on hold calling 211 and then they will tell you to text) or visit NC 211’s website: https://rdcrss.org/3rqObG1

OTHER RESOURCES FOR WELLNESS CHECKS, EVACS, SUPPLIES FLOWN IN:

  • AMERICAN RED CROSS Call 1-800-RED-CROSS (1-800-733-2767) Welfare checks and other assistance needs.  FB PAGE HERE for more info about lost loved ones.  General FB PAGE
  • Carolina Emergency Response Team Operation Rotor Blade has 12 helicopters.  They provide: Wellness checks, Evacs, Fly in supplies https://www.facebook.com/carolinacert
  • CAJUN NAVY 833.225.8616 https://www.facebook.com/pinnaclesearchandrescue/
  • JAARS (Helicopters) https://www.facebook.com/JAARSinc
  • solutions@totalflight.com 919-497-5511 Ext 1
  • REACH OUT WORLDWIDE responders@roww.org (boots on the ground, debris removal and chainsaw crew)
  • Finding people/family reunification
    • Red Cross – 800-733-2767
    • 211 or 888-892-1162 opt 1
    • 99.9 country – 828-240-5477 (fill in email & they’ll announce on air)
  • FULL LIST OF BUNCOMBE COUNTY EMERGENCY SERVICES
    ASHEVILLE EMERGENCY INFORMATION

HOW TO HELP:

  • Donate to Beloved Asheville | Venmo: BeLoved-Asheville
  • To donate blood: redcross.org/blood and redcrossblood.org/espanol/donar-sangre.html
  • To donate: https://rdcrss.org/3TMljHa and redcross.org/donar
  • To volunteer:  redcross.org/volunteer and redcross.org/voluntarios
  • Donate to Asheville Buncombe Community Christian Ministry
  • Donate to Homeward Bound in Asheville
  • Donate to Manna Foodbank Of Asheville
  • Donate to WNC Regional Livestock Center to help any farm animals effected by the storm
  • Donate to Asheville Pictures GoFundMe – not going to put a lot of Go Fund Mes on this list but I know James will get this directly to people in need in Asheville
  • News Updates: WLOS LIVE UPDATES
  • Cash/Banking: Wells Fargo on Patton Ave is open!

Where to Apply for Disaster Assistance

FEMA Disaster Assistance Application deadlines says 11/27

Disaster Unemployment Assistance

For Food and Beverage Workers:

Southern Smoke Foundation

Asheville Food and Beverage United is working on a how-to guide to applying for disaster relief for everyone (not just our workers) – keep an eye on our instagram for updates @avlfbu

Relief for Asheville’s RAD Artists & Employees Go Fund Me (link to apply for funds in description)

Crisis Clean Up 

HURRICANE HELENE CLEANUP HOTLINE : (844)965-1386

They will connect you with volunteers from local relief organizations who may be able to assist with: Muck Out, Trees, Tarp, Debris. All services are free, but service is not guaranteed due to the overwhelming need. Volunteers work free of charge and provide the tools and equipment necessary to complete the work.

Weaverville

WEAVERVILLE and surrounding areas: Mountain Mule Packer Ranch is bringing in mule strings to transport supplies tomorrow. They will be bringing supplies and also will carry supplies you’ve gathered to areas inaccessible by vehicle. Please contact 910-885-1402 to coordinate

Emergency Support for Artists & Arts Organizations https://artsavl.org/aid 

Where To Get Info

  • Firestorm Bookstore has a mutual aid meeting everyday at 2pm – helpful for resource sharing
  • 88.1 or 107.9 blue ridge public radio: county briefings daily at 10am and 4pm
  • Barnardsville post office everyday at noon

Madison County:

  • ROAR – 4:30pm Monday 9/30 at 1685 NC-123, #4, Marshall, NC
  • Walnut Community Center – 6pm most days at 46 School Rd, Marshall, NC

Alerts and Sign Ups

  • AVL Alert signup for SMS updates
  • Buncombe County Code Red alert signup
  • Duke Energy power outage alerts
  • Weather alerts and advisories
  • MANDATORY EVACUATION FOR SWANNANOA RIVER VALLEY

Updates and News

  • City of Asheville Hurricane Helene information and updates
  • Hendersonville flooding alerts
  • WLOS live updates (Buncombe, Henderson, Transylvania, McDowell, Mitchell, Yancey)
  • Asheville Fire dept. Twitter, Facebook
  • City of Asheville Facebook, Twitter, Instagram
  • Buncombe county updates daily at 4pm on 88.1 fm
  • 107.9fm at 10am
  • @Blueridgepublicradio on instagram and facebook 
  • Blue Ridge Public Radio Live Updates
  • Ham Radio for updates
  • Resources Map (businesses open, gas stations, etc.)
  • Reddit Megathread of Resources
  • https://linktr.ee/wncflood 
  • Brad Panovich Meteorologist – Frequent Updates -HIGHLY RECOMMEND!!
  • North Carolina Weather Authority FB Page

EMERGENCY INFORMATION

NC Emergency Information: readync.org

Pinehurst NC - Home Of American Golf
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